Good Morning America!

I went from television to organizational development (fromtv2od). Therefore, I have a huge appreciation for television personalities. Let me tell you how much I appreciate and love ABC’s Good Morning America news team. I love them like I love chocolate. And… Read More ›

Return…to Employer!

I’m wondering if we could…how many of us would return some of the not so friendly frontline customer service reps? Just as we would return unwanted or poorly packaged merchandise? And exchange them for some of those rare employees…whose actions… Read More ›

I’m CUCKOO for…

Growing up…I was never one to sit down and watch cartoons. But, when I think back over my life there was one character who really stood out. He was memorable and funny! His name was Sonny. You’ve seen him…the mascot from… Read More ›