Return…to Employer!

I’m wondering if we could…how many of us would return some of the not so friendly frontline customer service reps? Just as we would return unwanted or poorly packaged merchandise? And exchange them for some of those rare employees…whose actions… Read More ›

Toss The Trash…Talk

Its Thursday! Have you taken out the trash?¬†TRASH TALKING ON THE JOB! Its something I’m seeing and hearing about entirely too much on the job. Trash talking about your organization in front of or to customers/clients is not okay! It… Read More ›